Privacy Policy for Vestavia Dental Group PC/ Robert E. Sanderson DMD
Vestavia Dental Group, PC / Robert E. Sanderson DMD is committed to protecting the privacy and security of our patients' personal information.
This Privacy Policy describes how we collect, use, and protect your information in compliance with applicable laws, including specific regulations in the state of Alabama.
By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identifiable Information (PII): Name, date of birth, address, phone number, email address, and Social Security number.
- Health Information: Medical history, dental records, treatment plans, and insurance details.
- Payment Information: Credit/debit card numbers and billing addresses.
- Communication Preferences: Your preferences for receiving communications via text, email, or other channels. SMS communications used for appointment related communications with the patients consent, message and data rates may apply.
- How We Use Your Information
We use your information for the following purposes:
- Providing Dental Services: To schedule appointments, diagnose conditions, and provide treatment.
- Billing and Insurance: To process payments and communicate with your insurance provider.
- Communications: To send appointment reminders, treatment follow-ups, and other practice-related updates via text and email.
- Legal Compliance: To comply with federal, state, and local laws, including HIPAA regulations.
3. SMS and Email Communications
By providing your phone number and/or email address, you consent to receiving:
- Appointment reminders.
- Updates about your treatment plans or insurance.
- SMS communications used for appointment related communications with the patients consent, message and data rates may apply.
-Opt-Out: You may opt out of receiving Text message or email communications at any time by replying "STOP" to a text message or email.
Please note that opting out may limit our ability to send you important information about your care.
- How We Protect Your Information
We implement administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
These measures include:
- Encryption of sensitive data.
- Secure access to electronic health records.
- Regular staff training on privacy and security.
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us with billing, communication, and other services.
- Insurance Providers: To process claims and verify coverage.
- Legal Authorities: When required by law or to protect our legal rights.
6. Your Rights
You have the following rights regarding your personal information:
- Access and Copies: Request access to your dental records.
- Corrections: Request corrections to your personal or medical information.
- Restrictions: Request restrictions on how your information is used or shared.
- Complaints: File a complaint if you believe your rights have been violated.
To exercise these rights, contact us at 205-822-0155 or email: resdental@gmail.com
7. Changes to This Privacy Policy
We reserve the right to update this policy at any time to reflect changes in our practices or applicable laws.
We will notify you of significant changes by posting the updated policy on our website and, where appropriate, notifying you via email or SMS.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Vestavia Dental Group, PC / Robert E. Sanderson DMD
2112 Lynngate Drive
Hoover , AL 35216
Phone: 205-822-0155
Email: resdental@gmail.com